Dexter K. of San Marcos, Texas tried to return a product at his local Best Buy. Instead of a completely just business transaction going smoothly, Best Buy yet again demonstrated how much they epically fail at customer service, and why people should never buy from them, especially when there are numerous better options. Here is what happened to him, while trying to return his month-old DeathAdder mouse by Razor.

“My deathadder previously wasn’t working and I tried to go return it at best buy. And since it was a gift I dont have a reciept and only wanted an exchange for the exact same product.

So, I go and try to do an exchange at best buy. I say I got the item as a gift and ask if they can exchange it for me. They proceed to tell me they dont carry it anymore, so I say fair enough and walk to the back of the store and find the mouse and bring it to the desk. They tell me its supposed to be discontinued and they’re not supposed to sell it anymore. So I ask them if I can exchange it and they tell me no since I dont have a reciept. So I tell them I’ll just buy that mouse and return the other one, which in turn they say “I’m sorry but we’re not going to let you buy that mouse”. At this point in time im thinking “what?!” so I tell them I’ll write reviews and post on the internet how bad of customer service best buy really has and they tell me “I’m sorry you feel that way”. Then when I walk away the manager calls someone at the front and says “we have a code whatever please dont let the guy in the white shirt buy anything” . At this point in time I’m calling best buy corporate and they pretty much tell me they wont do anything about it. I then proceed to tell them I will never buy anything from best buy again and I will be telling everyone I know about how bad best buy really is, and they say word for word “well, we’re willing to take that chance, thank you for calling best buy corporate”

Now what kind of BS is that? They even threatened to flag me so I couldn’t buy anything from best buy anymore, what kind of crap is that?!”

Stay classy Best Buy. Smile, the Internet is watching you…